Resume

Madsen Vale

Product designer and design leader for complex digital products, design systems, and teams that need clarity without losing momentum.

I work hands-on across discovery, product direction, interface craft, process design, and AI-assisted delivery. The common thread is turning ambiguous situations into useful, shippable work.

Portrait of Madsen Vale
Universal Music Mercedes-Benz Zattoo Coca-Cola Selfapy Comgy Frido & Friends

Experience

Jan 24 · Present

Universal Music

Principal Product Designer

Berlin, Germany

Universal Music Group is the world’s leading music company, home to artists such as Taylor Swift, Billie Eilish, Queen, Lady Gaga, and The Beatles.

  • Leading a multidisciplinary design team of product designers, marketing designers, and UX copywriters.
  • Improving core user journeys across discovery, playback, and subscription.
  • Setting up design processes, staffing, and planning practices to help teams align, prioritize, and make better product decisions.
Oct 22 · Dec 23

Comgy

Head of Design

Berlin, Germany

Comgy is a SaaS proptech enabling buildings to achieve carbon neutrality through the intelligent use of energy data.

  • Led an eight-person design team across product and marketing, setting the mid- and long-term vision, clarifying priorities and making sure design had a steady voice in important decisions.
  • Shaped the core principles behind Comgy’s operating system, creating a coherent foundation for how the product behaves and evolves.
  • Designed Comgy’s new brand and led its rollout across product and marketing, making the company’s presence clearer and more credible for customers and partners.
Jun 21 · Aug 22

Selfapy

Product Design Lead

Berlin, Germany

Selfapy is a prescription self-help solution for the treatment of mental disorders.

  • Led a team of product, instructional and character designers, keeping the work coherent and focused on high-value engagement and growth features.
  • Brought structure to how the team handled design documentation and regulatory requirements for a certified medical device.
  • Redesigned the learning experience from the ground up, introducing conversational patterns that made the journey clear, supportive and motivating to complete.
Oct 19 · May 21

Mercedes-Benz

Product Design Lead

Berlin, Germany

Mercedes-Benz is, well, Mercedes-Benz. They make cars, but also perfumes and hats.

  • Led design for the novel Fuel & Pay feature, allowing millions of drivers to pay for fuel directly through the car’s infotainment system and mobile apps.
  • Introduced dynamic maintenance states in the mobile service app to make servicing clearer and help users book the right appointments more easily.
  • Worked across multiple business units to align flows and requirements, helping features scale reliably across apps, in-car systems, and different markets.
Jun 18 · Sep 19

Zattoo

Senior Product Designer

Berlin, Germany

Zattoo is one of Europe’s leading TV streaming providers.

  • Designed growth and engagement features across TV, mobile, gaming consoles and web, focusing on faster content discovery and smoother everyday use.
  • Shaped whitelabel products for big telcos like 1&1 and Salt, making sure the experience fit each partner while staying close to the core principles.
  • Founded the design language system chapter, bringing consistency to 10+ platforms, reducing duplicated work and making features behave predictably.
Sep 15 · May 16

Graëbert

Visual Designer

Berlin, Germany

Graëbert is a CAD software company behind ARES, an OEM CAD engine powering well-known design and drafting tools such as CorelCAD, DraftSight, and Onshape.

  • Designed a modern and scalable window management system to transpose the desktop experience to their novel cloud-based app.
  • Unified the visual language of the software across Windows, Mac, Linux, Android, iOS, and Web.
Sep 12 · Apr 15

Savings United

Head of Design

Hamburg, Germany

Savings United integrates coupon platforms into renowned media outlets like The Independent, WIRED and Newsweek.

  • Built the design and communications team from scratch, setting up clear ways of working and giving the company the capability to produce high-quality product and marketing work in-house.
  • Designed a scalable platform for international markets that balanced SEO requirements with regional behavior, making expansion across Europe, Latin America and Asia more effective.
  • Led large-scale campaigns that improved revenue performance and gave partners an edge in competitive markets.
Apr 08 · Jun 12

101° Macaco

Head of Digital

Brazil

101° Macaco was a boutique agency trusted by major brands and known for experiences that bridged digital and real-world customer interactions.

  • Led award-winning projects for global brands, shaping how they approached emerging digital channels and giving clients new ways to connect with their audiences.
  • Designed and directed the development of Brazil’s first Coca-Cola Facebook app, opening the door for the brand’s early presence on social media platforms.
  • Experimented with emerging technologies like augmented reality, geolocation and mixed-reality installations, shaping ideas that fed into future creative paths for our clients.
Jan 07 · Jun 07

O Povo · Internship

Web Designer

Brazil

O Povo is the second-largest newspaper in the state.

There I contributed to the development of their first online news portal.

Jan 06 · Dec 06

NOIX · Internship

Web Designer

Brazil

NOIX was a pioneer in designing and developing web applications for the public sector and e-commerce.

It was my first job in a digital design studio. I learned how to code and design accessible experiences.